We provide multilingual online support services to cater to customers globally. Customers can reach out to us in Chinese, English, and other languages via our official website or the online customer service platform. Our online customer service team is available 24/7. They will promptly address customers' inquiries and provide professional technical support and solutions.

After buying our products, customers can reach out to our after-sales consulting service whenever they have questions about product usage or need more product information. Our professional after-sales team will patiently answer these queries and offer relevant technical guidance and advice, ensuring customers can use our products correctly and efficiently.

Our products come with a defined warranty period. In case of quality issues arising within this period, we'll offer free repair or replacement services. Customers simply need to submit relevant evidence and information. We'll process their after - sales applications promptly to safeguard their rights and interests.

We conduct regular customer follow - ups to learn about their product usage and gather demand - related feedback, along with collecting their opinions and suggestions. Based on this feedback, we constantly enhance our products and services to boost customer satisfaction and experience.

For customers with specific needs, we offer product usage and maintenance training services. Our professional technical team will deliver relevant training courses and provide instructional materials. This helps customers better grasp the skills for using and maintaining the products, thus enhancing product efficiency and extending their lifespan.