COOPERATIVE SERVICES

JICHUANTAI

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Global Trade Workflow

Customer Demand Communication

First, we communicate thoroughly with customers about their demands, aiming to understand specific needs like product specs, colors, quantities, and delivery time. Our sales team listens attentively and offers professional advice and solutions.

Technical Solutions Provided

Based on customer needs, our technical team offers corresponding technical solutions and product - selection advice. We customize the most suitable pipeline protection solutions to meet each customer's specific requirements.

Sample Validation and Custom Design

Once the customer approves the technical plan, we'll supply samples for verification. Customers can conduct inspections and tests to ensure the product aligns with their needs. For customers with special requirements, we offer customized design services, tailoring product designs and making modifications as per their requests.

Contract Signing

Once the customer approves the sample and is content with our technical proposal and product design, we'll sign a formal cooperation contract. The contract will clearly define the rights and obligations of both parties, covering product specifications, price, delivery time, payment methods and other terms.

Production and Delivery

Upon contract signing, we immediately commence product production. We adhere strictly to customer requirements and quality standards, ensuring stable and reliable product quality. Once production is finished, we promptly arrange logistics and delivery, getting the products to the customer - designated location on schedule.

After - sales Service

Our commitment doesn't end with product delivery; we offer continuous after - sales support. If customers face any issues during use, we'll respond promptly and offer solutions. We value customers' feedback and suggestions, using them to constantly enhance our products and services, and provide an even better experience.

Service & Support

There are four convenient channels through which you can establish contact with us. Upon receipt of your correspondence, our team will respond to you without delay.
1. Telephone: Simply dial our designated number.
2. Email: Send an email to our official address.
3. Message Submission: Utilize the message form provided on our platform.
4. Instant Messaging: Add us on Whatsapp or WeChat.
Moreover, for real - time communication, you may click the chat button on our website to engage in an online conversation with our representatives.